Contact Center Recruiter 1-4
Reports to: Contact Center Team Lead
Department: Contact Center
Description: This Customer Service Recruiter position entails working with existing testers to screen them for potential studies related to new products offered by our clients. A successful candidate will have demonstrated the ability to communicate clearly and effectively while utilizing excellent listening skills.
- Assist in achieving recruiting goals for sensory and product testing.
- Screen testers in an accurate and timely manner.
- Maintain and enhance tester relationships by providing excellent customer service.
- High School diploma or equivalent.
- Basic math, reading and computer skills.
- Attention to detail.
- Ability to follow directions with minimal supervision.
- Prior customer service and/or Contact Center experience.
- Ability to communicate effectively in English (Spanish a plus).
- Flexible in hours including evenings and weekends. (PM Shift)